Modern Business Integration

Running a modern-day business of any size is a difficult matter. Even small businesses require hundreds or tens of different business, marketing and operational software to run.

The two applications must work seamlessly to help achieve the outcomes that are most crucial to the business. Business integration is a strategy to achieve this by connecting and enabling the participants in an eco-system to function as one whole.

The most important element for successful business integration is the right design from the beginning. A lot of times, an integration is created using a code style that makes it difficult for users to modify the design. The wrong design choices could result in a system that is difficult to maintain and operate as well as being expensive.

Traditionally, business integrations have been focused on connecting IT and software systems, for example, ERP and CRM solutions. This kind of integration, also known as application integration, is typically carried out through APIs or other software to allow connectivity between systems. These kinds of integrations are usually restricted in scope and require a dedicated technical team on site to maintain and manage.

The essential element to modern business integration success is an holistic approach that concentrates primarily on the integration of business services. This is achieved by identifying the specific business services required and mapping them onto the appropriate technology. It also involves the design of the necessary components for integration, such as connectors and data mappings. A robust testing and deployment procedure is also necessary in a controlled environment. Then, a monitoring procedure and optimization is applied to ensure that the business integration meets the goals.

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